Privacy Policy

Who we are

Your Executive Support (“we”, “us”, “our”) is the data controller for personal data collected through this website. We are a UK-based executive and business support service.

Contact email: chloe@yourexecutivesupport.co.uk
Contact phone: 07848 921306

What personal data we collect

We collect personal data that you provide directly to us, specifically:

• Your name and, where provided, your business name
• Your email address and, where provided, your phone number
• The content of any message or enquiry you send us
• Basic technical data such as pages visited and browser type, collected only where you have consented to analytics cookies — see our Cookie Policy

How we use your data

We use the personal data we collect to:

• Respond to enquiries submitted through our contact form
• Discuss and, where agreed, deliver executive and business support services to you
• Maintain records required for accounting, tax and legal compliance purposes
• Improve this website, where analytics cookies have been consented to

We do not use your data for automated decision-making, and we do not sell or share your data with third parties for their own marketing purposes.

Legal basis for processing

We process enquiry form data on the basis of:

• Consent — when you voluntarily submit the enquiry form
• Legitimate interests — responding to enquiries and operating this website
• Contract — where processing is necessary to deliver services you have engaged us for
• Legal obligation — where we are required to retain records for accounting or tax purposes

Data retention

We retain enquiry data for as long as reasonably necessary to respond to it. Where a working relationship begins, data is retained for the duration of that relationship and for up to six years afterwards, in line with standard UK accounting and tax record-keeping requirements.

Third-party services

We use a small number of trusted third-party providers to help operate this website and respond to enquiries, including an email delivery provider and a website hosting provider. These providers only process data as far as necessary to provide their service to us, and are required to handle it securely and in line with UK data protection law.

Cookies

This website uses a small number of cookies and similar technologies. Necessary cookies are used to remember your cookie preferences; optional analytics cookies are only used with your consent. Full details are available in our Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, where applicable
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us at chloe@yourexecutivesupport.co.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.