Terms & Conditions
Last updated: 18 August 2026
These terms outline the basis on which Your Executive Support provides services, and the terms governing use of this website.
About these terms
These terms apply to any engagement between Your Executive Support (“we”, “us”) and a client (“you”) for executive and business support services, and to use of this website.
Our services
We provide flexible executive and business support services, including but not limited to inbox and diary management, sales and marketing administration, client communication, systems organisation, invoice chasing and cashflow administration, bookkeeping support, HR onboarding and employee administration, travel and event planning, and general business administration, as described on our Services page. The exact scope of services is agreed with each client individually.
Pricing and commitment
Our standard rate is £32 per hour, as published on our Pricing page. Engagements have a minimum commitment of 20 hours per month (approximately 5 hours per week), with support flexible to scale up or down as your business requires. Support is billed against hours used and is payable promptly to keep your support uninterrupted.
Cancellation and changes
Support can be paused, adjusted or ended at any time by agreement between both parties. We aim to be as flexible as possible in accommodating changes to your support needs.
Client responsibilities
To provide effective support, we ask clients to provide timely access to the information, systems and accounts reasonably required to carry out agreed tasks, and to communicate any changes to requirements as early as possible.
Confidentiality
We treat all client information — including financial records, business documentation and communications — as strictly confidential, and will not disclose it to third parties except where necessary to deliver agreed services or where required by law.
Data protection
Personal data is handled in line with our Privacy Policy. Where we process personal data on your behalf as part of delivering services (for example, client or employee records), the terms of that processing will be agreed separately as needed.
Liability
We provide our services with reasonable care and skill. Except where prohibited by law, our liability for any loss arising from our services is limited to the fees paid for the services giving rise to the claim in the three months beforehand. We are not liable for indirect or consequential losses.
Intellectual property
Any materials, processes or documentation created specifically for a client as part of an engagement remain the property of that client, unless otherwise agreed in writing.
Website use
This website and its content are provided for general information about our services. While we take care to keep information accurate and current, we make no guarantees as to completeness and reserve the right to update content at any time.
Governing law
These terms are governed by the laws of England and Wales.
Complaints
If you have a concern about our services, please contact us directly at chloe@yourexecutivesupport.co.uk so we can address it promptly.
Changes to these terms
We may update these terms from time to time. Continued use of our services after an update constitutes acceptance of the revised terms.